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Customizer fail to load

Posted 8 years 5 months ago #18627

Hi,
when I open the customizer, it loads infinitely without opening the page. (See the attached screen)
What can I do?

Thank you

by J.J.L.

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Posted 8 years 5 months ago #18629

Hi there,
the template must set as default and no restrictions.
Here is a troubleshooting guide
yootheme.com/support/question/75099

by joomlaplates

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Moderators: joomlaplates