Access problem styles customizer

uechi
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Access problem styles customizer was created by uechi

Posted 11 years 3 months ago #6113

Hello,
Unable to access the menu
I have the following error message:

"Retrieving styles data failed!"

by uechi

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joomlaplates
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Replied by joomlaplates on topic Access problem styles customizer

Posted 11 years 3 months ago #6116

Hi there,
please more details. Which extensions are installed?
>> If "joomsocial" is installed please disable the joomsocial updater.
>> If Gantry was installed before, please remove all gantry related plugins and extensions

And please make sure that all files and template folder is writable.

/administrator/templates/system - 777
templates/jp-{your template} -777
www/templates/jp-{your template}/less/style.less -777

Dokumentation:
www.joomlaplates.de/dokumentation.html

by joomlaplates

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uechi
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Posts: 5
Thank you received: 1

Replied by uechi on topic Access problem styles customizer

Posted 11 years 3 months ago #6120

Hello,
Great, problem solved. This came from Gantry. I uninstalled everything and now it works.
Thank you

by uechi

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