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Customizer

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Customizer was created by czm2000

Posted 10 years 2 weeks ago #5892
I went back in to the Customizer to adjust the font for the site and now I keep getting an error whenever I click Save (see attached). It had been working just fine a few months ago. But now all of a sudden it's not.

Any ideas why? Thanks for your help.

Attachment ScreenShotHyb233.jpg not found

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Replied by joomlaplates on topic Customizer

Posted 10 years 2 weeks ago #5896
Sorry I dont know, what did you changed?
Joomla update?
Extension Installed, like rok framework or admin extension?

Normaly it seems to be a permission issue!

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Replied by czm2000 on topic Customizer

Posted 10 years 2 weeks ago #5911
Sorry for delay in replying. I usually will get an email saying there was a reply, but never got one this time.

Nope, nothing like that. I have installed JCE Editor, and RS Form Pro, but both were installed when it was working just fine. I know it seems odd, but it just stopped working.

Is there anything I can try? This is going to be a serious problem for me long term if I can make edits :-(
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Replied by czm2000 on topic Customizer

Posted 10 years 2 weeks ago #5912
Could updating the Warp Framework help? I just tried updating to 7.2.8 by following the instructions here www.joomlaplates.com/documentation/how-t...-the-warp-framework/ but it brought the site down. Meaning only a blank page was displayed for the home page (I could still access the admin panel though). How do I go about updating to the latest version of Warp, to at least give that a try?
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Replied by joomlaplates on topic Customizer

Posted 10 years 2 weeks ago #5913
Hi there,
did you take the right update file?

Otherwise is it possible to get FTP access to your site or send me Cpanel access.
If yes, send me an email to: support@joomlaplates.com

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Replied by czm2000 on topic Customizer

Posted 10 years 2 weeks ago #5915
I did download the correct version. Sending you information. I appreciate your help in making it so I can make updates using the Cusomizer again.
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