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Problems saving changes

Problems saving changes was created by Vickitor

Posted 9 years 2 months ago #9757
I am having serious issues with Hi-Fi. I have the latest Joolma v 3 and everything is updated as of today.
The template was working fine. I created a custom version called RBC on the colors of the client. However after trying to save the script on the bottom for Google Analytics JScript code the page went blank. as if there was a problem saving. And it changed back to default blue theme. Please check www.rbc.com.pa

Now I select the default template style to be RBC and clic save, and nothing, it happens just the same and I cannot change back to RBC style.

Please help the site must be in RBC colors not blue.

Attached is the blank screen that results every time I hit on save.

Please help
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Replied by joomlaplates on topic Problems saving changes

Posted 9 years 2 months ago #9759
Please update to the latest Warp framework version:
www.joomlaplates.com/support/documentati...e-the-warp-framework

But I think you did a mistake while customizing the theme. And where did you insert the google code?

And please do not double post your problem. Your question will not be answered faster with that!
Last Edit:9 years 2 months ago by joomlaplates
Last edit: 9 years 2 months ago by joomlaplates.

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Replied by Vickitor on topic Problems saving changes

Posted 9 years 2 months ago #9760
I used the field on the bottom to add additional scripts or google code. I pasted this:

<script>
(function(i,s,o,g,r,a,m){i=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');

ga('create', 'UA-215819-42', 'auto');
ga('send', 'pageview');

</script>

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Replied by joomlaplates on topic Problems saving changes

Posted 9 years 2 months ago #9761
Is your site working without the script?
Do you have compared your site source code with the Google code?

Ok, I got admin access now and I will inform you
Last Edit:9 years 2 months ago by joomlaplates
Last edit: 9 years 2 months ago by joomlaplates.

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Replied by Vickitor on topic Problems saving changes

Posted 9 years 2 months ago #9762
Thank you very much for your help and Patience. Let me know if it is better to restore the latest backup I have from last friday or if you are able to solve it. Please check that the Customizer button does not appear or anything. And if you need to speak with me you can by using skype. Just ask me via e-mail and I give you my Skype user.
Thank you thank you thank you

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Replied by joomlaplates on topic Problems saving changes

Posted 9 years 2 months ago #9763
Hi there,
1.) Do not copy a template style, its not working with our themes. If you want to have different styles for different menu item, you have to do that with the Template integrated >> layouts
www.joomlaplates.com/support/documentati...profile-to-menu-item

2.) Please fix the HTML error on your site > See image below
3.) Delete the duplicated style
4.) Try again and post the the result here


Attachment error_2015-09-17.jpg not found

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