End of Support for Joomla 3 - Forum closed

Retrieving styles data failed!

ttiratay
Topic Author
Visitor
Thank you received: 0

Retrieving styles data failed! was created by ttiratay

Posted 9 years 2 months ago #9821

Hi. I have this message when trying to access the customier : Retrieving styles data failed!

I have removed my old template wich used gantri, as i found in your forums, but it didn't fixed the problem. Any help ?

Thanks !

by ttiratay

Please Log in or Create an account to join the conversation.

joomlaplates
Offline
Moderator
Posts: 8807
Thank you received: 1732

Replied by joomlaplates on topic Retrieving styles data failed!

Posted 9 years 2 months ago #9822

Hi there, you need to remove the complete "gantry" extensions, not only the gantry theme.
Go to extensions > manage > search for >> gan
Deinstall all gantry based things

Dokumentation:
www.joomlaplates.de/dokumentation.html

by joomlaplates

Please Log in or Create an account to join the conversation.