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white screen after install JP-pure

white screen after install JP-pure was created by Polleke

Posted 7 years 11 months ago #16018
Hi,
after installing JP-Pure on my (test) system. I got a white screen on loocking at the frontend.
i have
php 7
joomla 3.6.4
databse 5.6.29

can you please help me.

regards Jan
by Polleke

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Replied by joomlaplates on topic white screen after install JP-pure

Posted 7 years 11 months ago #16021
White Screen is a PHP error.
Please setup the error message reporting level to >> maximum ( Joomla Configuration )
Now you will see an error message instead of a white screen.

1.) Whats your test system? Xampp or Mac system or online server??
2.) What did you installed? Quickstart or the Template only?
Last Edit:7 years 11 months ago by joomlaplates
Last edit: 7 years 11 months ago by joomlaplates.

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Replied by Polleke on topic white screen after install JP-pure

Posted 7 years 11 months ago #16029
Hi
i set debug to on and level to maximum,
but still a white screen, no errors.
The test system, is a subdomain of my website. So linux and apache.
I created the testsystem by using akeeba backup and restore it in a sub domain.

I do not know what is used. i think i installed a template because o do not know what quickstart is.
I unzipped the unzip_me_first and then installed the zip file i found in the template.

i tryed JP_Group, that seems to work, but i realy want jp-pure
by Polleke

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Replied by joomlaplates on topic white screen after install JP-pure

Posted 7 years 11 months ago #16031
Hi there,
the Pure theme is working with PHP 7.
Please use the quickstart package and not any Akeeba backup files... I think akeeba is the problem..
How to use our quickstart package:
www.joomlaplates.com/support/documentation/install-demo-content

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Replied by Polleke on topic white screen after install JP-pure

Posted 7 years 11 months ago #16039
hi,
i have php 7
If i use quickstart do i loose any articles, photos, components etc ?

regards Jan
by Polleke

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Replied by joomlaplates on topic white screen after install JP-pure

Posted 7 years 11 months ago #16041
No you do not lose anything!!
If any Joomla extension is not working you can switch back to PHP 5.6

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