[SOLVED] Where can I find update files?

Where can I find update files? was created by crimleit

Posted 4 days 13 hours ago #35383
My Joomla Back-End announces the availability of three updates:

JP Simple Grid
Site Modul 1.2.4 2.0

JP Simple Slider
Site Modul 1.2.8 2.0

JP Simple Slideshow
Site Modul 1.2.9 2.0

I understand that updating directly from the Back-End is not possible. But the error message displays a wrong download URL:

Package download failed. Download and install manually from www.joomlaplates.de/zip .

Ok, I understand that I need to login to my account. Unfortunately I am unable to login at www.joomlaplates.de .
Ah ok, I understand that I need to login at www.joomlaplates.com .
I am in the «Download» section now, but I am unable to find «JP Simple Grid 2.0», «JP Simple Slider 2.0» and «JP Simple Slideshow 2.0».
I open «Uikit 3 Module» but the only item that was updated on 26.12.2024 is «Uikit 3 Slideshow 1.2.10».
And «Uikit 3 Slideshow» is probably not the same as «JP Simple Slideshow», right?
I am desperately lost here... Any hints?

Thank you and kind regards
Chris
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Replied by Administrator on topic Where can I find update files?

Posted 4 days 9 hours ago #35384
Hi!

Can not find your updates at the Template TP Simple.



Do you have a link or a screenshot?

And we need more inforamtion:

 - Joomla-Version
 - Astroid-Version
 - Template-Version
Last Edit:4 days 9 hours ago by Administrator
Last edit: 4 days 9 hours ago by Administrator.
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Replied by WM-Loose on topic Where can I find update files?

Posted 4 days 9 hours ago #35385
Hello Chris, yes, the names have been changed so that the modules in the backend are now uniform and easier to find. 

This is also noticeable in the selection of modules in the download area. However, you should be able to see from the new names what you have already installed and what you need to update. 

The version numbers are not important for now and you can ignore this. 

Please do not click on the links either, but download and install the modules from this page in the download area. 

The easiest way is to download the complete package of all modules and then install all modules with one click. You do not have to activate what you do not need. 
This is much faster than always selecting and installing each module individually.

But you'll have to be patient. 
The new modules are already available for download on the joomlaplates.de site. 
They're not yet available on the joomlaplates.com site.

Joomlaplates.de: www.joomlaplates.de/login.html?folder=uikit%252Fmodule

All in one and less work. 

Have a good new year.
Kind regards,
Dirk
Joomlaplates Admin
Joomla-Master in forum.joomla.de/
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Replied by crimleit on topic Where can I find update files?

Posted 4 days 9 hours ago #35386
Joomla-Version 5.2.2

Astroid-Version
Astroid - de-DE SiteDatei1.0.722.10.2023Joomlaplates.com
Astroid Captcha SitePlugin1.0.001.12.2024Astroid Framework Team
Astroid Clear Cache AdministratorModul3.1.801.10.2024TemPlaza
Astroid Framework SiteBibliothek3.1.901.12.2024Astroid Framework Team
Astroid Layout SiteModul3.1.801.12.2024Astroid Framework
Astroid Menu SiteModul3.1.801.10.2024Astroid Framework
Astroid Package SitePaket2.5.101.10.2020JoomDev
Astroid Plugin SitePlugin3.1.801.11.2024Astroid Framework Team

Template-Version
tp_sportSiteTemplate1.3.1813.07.2024joomlaPlates
Single-Domain-License ( 12 Monate) 16.01.2024 To 16.01.2025 Active
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Replied by crimleit on topic Where can I find update files?

Posted 4 days 8 hours ago #35387

WM-Loose wrote: The new modules are already available for download on the joomlaplates.de site. 
They're not yet available on the joomlaplates.com site.
Joomlaplates.de: www.joomlaplates.de/login.html?folder=uikit%252Fmodule

Hi Dirk

Thank for your answer. My account seems to be restricted to joomlaplates.com, I am unable to login at joomlaplates.de. And without being logged in, I am unable to download the module. When I created my customer account, I was not aware that there are two different joomlaplates websites. So I accidentally became a joomlaplates.com customer. In fact, I would rather be a joomlaplates.de customer. Can my account and my licence be moved to joomlaplates.de?

Thank you and kind regards
Chris
The topic has been locked.

Replied by WM-Loose on topic Where can I find update files?

Posted 4 days 7 hours ago #35388
Send an email to support@joomlaplates.com and ask if it works.
Kind regards,
Dirk
Joomlaplates Admin
Joomla-Master in forum.joomla.de/
The topic has been locked.

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