Yes the code seems to be ok.
Which file did you customized?
Live Url to your site please!

File customised: Joomla/templates/your theme/roksprocket/layouts/grids/themes/basic/item.php
URL: www.pacfood.com.au/Joomla/
I am not sure where to add the alt tag in the back end.

cheers

Hi there,
sorry it was my fail.
The "alt" image tags are not supported if you are using an image from media manager.

1. use the image & links tab in your articles and roksprocket can use this and you will get an ALT tag.
OR
2. your can alter/create the roksprocket override for the layout/theme that you are using in the template that you are using. In that override you can write a little php to use the title field in roksprocket as the ALT tag as well as it's normal use as the title proper. I have done this before for several of our members and it's not a hard thing to do.

So, it's not a bug, it works as intended. and if you want option 2 above we can help you to achieve that to get the result that you want.

Looking at it quickly, I think option 2 is the way to go. Can you please advise, thanks

Hi, can I please get help with how to implement the below option:

2. your can alter/create the roksprocket override for the layout/theme that you are using in the template that you are using. In that override you can write a little php to use the title field in roksprocket as the ALT tag as well as it's normal use as the title proper. I have done this before for several of our members and it's not a hard thing to do.

Thanks

Sorry, its your job, because we have currently no ressource to do any custom PHP programming.
We are committed to help you with any type of support query, however we can't provide extensive help in terms of customizations. In general customizations may look simple but you will require solid knowledge of web technologies and programming skills to do them or hire a professional who can do it for you.