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The customizer doesn't work

The customizer doesn't work was created by griffin

Posted 4 years 5 months ago #27849
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Hi,

I install Photo Template with joomla. But the customizer doesn't work. With another website, I used mozilla firefox, and it work's. but this time I can't use it, I try with chrome, mozilla and explorer... What's wrong?

Thanks!

Jo
by griffin

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Replied by griffin on topic The customizer doesn't work

Posted 4 years 5 months ago #27853
Hi,

I think about my problem... maybe it happens because my website in not located in the root?
My website is: www.nameofsite.it/gl/
If my idea is correct, what and how should I change?
thanks!
by griffin

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Replied by joomlaplates on topic The customizer doesn't work

Posted 4 years 5 months ago #27856
Hello,
1.) Template must be set as default too

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Replied by griffin on topic The customizer doesn't work

Posted 4 years 5 months ago #27863
Yes, Is end you my settings.
I control: permissions (ok), settings for template, different browsers...

(thanks)
by griffin

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Replied by joomlaplates on topic The customizer doesn't work

Posted 4 years 5 months ago #27874
Hello,
I dont know a solution. It could have many reason.
Please read this
yootheme.com/support/question/75099

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Replied by griffin on topic The customizer doesn't work

Posted 4 years 5 months ago #27882
Hi, yes,
certainly, before asking for assistance I tried to read everything but no proposed solution was useful. Could it not have happened to anyone? It's a big problem because I should be able to change some parameters, among other things I have problems on two of your templates ... don't you have any possible solution?
by griffin

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